Temporary Customer Service Advisor; Nights

Position: Temporary Customer Service Advisor (Days and Nights)
We are seeking a Temporary Customer Service Advisor to provide exceptional support to customers during both day and night shifts. This role in Stockport requires a focus on delivering high-quality service in the not-for-profit sector.

Client Details

This organisation operates within the not-for-profit industry and is a medium-sized entity with a strong focus on community impact. They are committed to providing outstanding customer support and fostering a supportive work environment.

Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

Answering calls and handling call-centre type queries related to customer well-being.
Providing compassionate and empathetic care to customers.
Updating customer accounts within a CRM system.
Ad-hoc duties as and when required. Profile

A successful Temporary Customer Service Advisor should have:

Experience working within a call centre environment is essential
Ability to work flexibly across day and night shifts.
Can commit to an on-going temporary role with the view to go perm
Confident on the phone and a positive demeanour
Strong work ethic and a self-starter attitude.
Team Player A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

Job Offer

Opportunity to join growing company
Opportunity for the role to be extended/go permanent