Host, Customer Service​/HelpDesk, Customer Service Rep

Are you passionate about delivering exceptional customer service? LSH Auto is seeking a friendly and professional Host to join our dynamic team at our flagship dealership in Stockport. In this pivotal role, you will be the welcoming face of our dealership, ensuring every customer feels valued from the moment they arrive.

Your responsibilities will include greeting visitors, providing them with information about our stunning range of vehicles, and assisting with all aspects of their experience in our showroom. By creating a warm and inviting atmosphere, you will help set the stage for a seamless customer journey, contributing to our commitment to outstanding service.

This role offers a unique opportunity to be part of a reputable automotive brand and to significantly impact our customers' satisfaction and loyalty.

Hours - 40 (including weekends)

Salary - Up to £27,010 dependant on age

• Greet and welcome customers as they enter the dealership.
• Provide information about vehicle inventory, services, and promotions.
• Maintain a clean and inviting environment in the reception and showroom areas.
• Coordinate appointments and assist guests in connecting with sales staff.
• Collect and respond to customer feedback to enhance service quality.

• Previous experience in a customer service or hospitality role; automotive experience is a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle a busy environment with professionalism.
• A positive attitude and genuine desire to help others.
• Basic computer skills and familiarity with CRM systems are advantageous.

• Colleague Referral Scheme (£500 - £1000)
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided