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Customer Experience Specialist - Fast-Paced Problem Solver
Job in
Stockport, Greater Manchester, SK1, England, UK
Listed on 2026-02-18
Listing for:
Greater Giving, Inc.
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Role requirements:
- Able to work in a fast-paced environment.
- Strong attention to detail.
- Listening and probing skills.
- Tech savvy and able to quickly identify the root cause of issues.
- Excellent negotiation skills.
- Passionate about helping customers.
- Strong written communication skills.
- Strong telephony skills.
- Comfortable working to productivity and quality targets.
- Is able to go above and beyond to delight customers on a daily basis.
- Strong organisational skills.
- Able to prioritize workloads.
- Able to adapt to changes in workloads with little or no notice.
- Able to work under pressure.
- Is calm and focused.
- Able to identify opportunities for improvement.
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