Customer Experience Representative

Careermakers are currently recruiting for a Customer Experience Representative to join our client’s team in Stockport.

Our client is a leading veterinary products supply warehouse, and we are looking for a confident, professional and customer-focused individual to join their customer service team.

The Role

As a Customer Experience Representative, you will be responsible for providing an excellent level of service to customers, handling enquiries and ensuring that customers receive a professional and efficient experience.

The ideal candidate will have previous experience in a phone-based customer service role and be confident communicating with customers over the telephone and in writing.

Key Requirements

* Previous experience in phone-based customer service

* Excellent written and spoken English

* Confident and professional telephone manner

* Strong communication and customer service skills

* Good attention to detail and organisational skills

* Ability to work effectively as part of a team

* Experience using SAP or another CRM system would be advantageous

* A positive, helpful and customer-focused attitude

Working Hours

Monday to Friday, 9:00am–5:30pm

Pay £12.95

This is a great opportunity to join an established business within the veterinary products sector, working within a friendly and professional team.

To apply , please submit your CV today