Customer Care Executive
Job in
Stockport, Greater Manchester, SK1, England, UK
Listed on 2026-09-15
Listing for:
C&M Travel Recruitment
Full Time
position Listed on 2026-09-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual
Job Description & How to Apply Below
Customer Care Executive responsibilities:
Handle inbound sales & customer queries by phone and email
Create accurate quotes & set up policies
Process upgrades, amendments, payments, cancellations & refunds
Work with underwriters to find the right solutions
Build strong product knowledge and use internal systems confidently
Meet daily targets and deliver great customer experiences
Customer Care Executive skills required:
Customer service experience
Strong communication & sales confidence
Ability to multitask in a fast-paced environment
Good Microsoft Office skills
Positive attitude, great organisation & eagerness to learn
Understanding of GDPR
GCSE-level education (or equivalent)
Additional information:
Competitive salary + performance bonuses
Company pension
20 days holiday + bank holidays + your birthday off (29 total)
Monday–Friday hours, no weekends
Casual dress code
Bi-annual team socials
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