More jobs:
Senior Escalation Engineer
Job in
Stockport, Greater Manchester, SK1, England, UK
Listed on 2026-06-12
Listing for:
Network IT Recruitment Limited
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
Systems Engineer, Cybersecurity, Technical Support -
Engineering
Systems Engineer, Cybersecurity, Technical Support
Job Description & How to Apply Below
Overview
We’re looking for a hands-on Escalation Engineer / Technical Lead to act as the go-to expert for complex incidents, driving resolution, influencing strategy, and mentoring engineers.
If you’re passionate about Microsoft cloud, security, and solving real customer challenges... This is a high-impact role with visibility across engineering, projects,
Role Focus- Own & resolve technical escalations (3rd line / complex incidents) across cloud & infrastructure
- Act as the technical escalation point for Service Desk and wider teams
- Diagnose trends and proactively eliminate recurring issues
- Lead or support solution delivery (projects, migrations, implementations)
- Contribute to technical architecture, documentation & best practices
- Strengthen cyber security posture (monitoring, vulnerabilities, threat response)
- Mentor junior engineers and raise overall technical capability
- Collaborate with Sales on technical discovery & solution design
- Azure:
Core services, identity, security & administration - Infrastructure:
Windows Server, networking (routers/switches), VoIP
Position Requirements
10+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×