Field Service Project Manager - Marine And Power

NMS Recruit are seeking a Field Service Project Manager for a leading Global OEM in the Marine and Power Industry. You will be responsible for the day-to-day management and delivery of customer service orders, customer contracts, and LTSA's, including technical and commercial aspects for UK and overseas service orders and contracts for the Marine & Power Industry and On-Site Recovery business sectors.

This role involves overseeing planning, execution, and invoicing to ensure successful delivery within budget, compliance, and customer satisfaction. The role is ideal for an existing Project Manager or a Field Service Engineer seeking a transition into Project Management.

Management of all aspects of customer field service orders (the contract) from planning through to final invoicing to ensure execution in line with the order/contract and managing all commercial requirements which includes but not limited to:

• Act as the first point of contact for customers regarding service orders, contracts, spares, repairs, and upgrades.
• Ensure clear and effective communication with internal and external stakeholders throughout the contract lifecycle.
• Attend customer site visits and commercial meetings as required to maintain relationships and ensure alignment.

• Evaluate and assess initial enquiries, collaborating with internal teams.
• Prepare detailed quotations, including tender approval documents with cost and margin considerations, delivery plans, and risk mitigation strategies.
• Present bids to customers positively and enthusiastically, ensuring alignment with business objectives.

• Coordinate and manage all relevant activities between internal/external customers, sub-contractors, and field engineers.
• Manage spare parts requirements and sub-contract supply for project activities.
• Ensure projects are executed safely, on time, and within budget while adhering to company policies and regulatory requirements.

• Identify opportunities for emergent works and support growth strategies.
• Work closely with customers to understand their needs and propose cost-effective solutions.

• Maintain accurate records and manage orders on internal systems, currently C4S, FSM, SAP and Job Register.
• Provide weekly and monthly reports on KPIs, forecasts, and financial performance to the Head of Field Service.
• Support the upkeep of systems for order intake and revenue forecasting.

• Responsible for monitoring, analysing, and reporting the financial performance of all projects to ensure costs stay within approved budgets.
• Support decision making by providing accurate and timely cost data and projects financial insights to Team Lead FS Contract Manager and Head of Field Service.

• Oversee cost management of orders to achieve agreed margins.
• Track actual project and/or operational costs against budgets and forecasts.
• Work closely with contracts managers and finance teams to validate cost estimates, identify deviations from plans and highlight cost risks and opportunities.
• Prepare regular cost reports, variance analyses, and financial performance dashboards.
• Maintain cost control tools, cost breakdown structures, and financial review data.

• Ensure adherence to internal financial policies and contract terms.
• Maintain accurate cost records and audit ready documentation.

• Identify and address risks/issues early in the contract lifecycle.
• Maintain and update risk/issue registers with mitigation strategies.

• Engineering background with at least 5 years of…