Vehicle Damage Assessor

Vehicle Damage Assessor (VDA)

Location: Ashford, Kent
Salary/OTE: £45,000–£50,000 per annum (negotiable based on experience)
Employment Type: Permanent
Pay

Terms:

Annual salary + bonus structure
Holidays: 25 days plus bank holidays

Join a growing, family-run business in Kent with multiple prestige manufacturer approvals. We pride ourselves on a supportive, team-focused environment and provide clear pathways for development and career progression. This is a fantastic opportunity to secure a long-term role in a respected, expanding accident repair centre.

We are seeking a skilled Vehicle Damage Assessor (VDA) to accurately assess vehicle damage and provide detailed estimates in line with manufacturer standards. The role involves liaising with customers, insurers, and workshop teams to ensure efficient and high-quality repair processes.

• Assess and estimate vehicle damage using Audatex and in line with manufacturer standards.
• Communicate clearly with customers and insurers regarding repair assessments.
• Liaise with the workshop team to ensure smooth repair workflow.
• Maintain high levels of accuracy in assessments, documentation, and reporting.
• Assist in managing workflow and prioritising repairs.

• Previous experience as a VDA/Estimator in an accident repair environment.
• Audatex experience (ATA Accreditation desirable but not essential).
• Strong communication, organisational, and customer service skills
  .
• Focus on accuracy, quality, and customer satisfaction
  .

• Audatex Certification (expired acceptable).
• NVQ Level 3 or ATA qualification desirable.

• Competitive salary of £45,000–£50,000.
• 25 days holiday plus bank holidays.
• Ongoing training and development
  , including external and manufacturer-led programs.
• Real career progression opportunities within a rapidly expanding group.
• Regular company events celebrating team successes.
• Supportive, friendly working environment.

• Work with a prestige accident repair centre that values its employees.
• Develop and enhance your skills in a supportive, family-run business
  .
• Be part of a team-focused culture with opportunities for long-term career growth.