Ecommerce Executive

Overview

Job Title:

Ecommerce Executive

Location:

Stockport
Role Type:
Full Time, Permanent

The role: We are looking for a proactive and detail-oriented E-commerce Executive to support the day-to-day running of our Tik Tok Shop. This role is perfect for someone who is keen to develop their career in e-commerce, working closely with the wider team to ensure the channel runs smoothly, products are merchandised effectively, and customers enjoy a great online shopping experience.

• Support the trading calendar by helping to upload content, schedule promotions, and ensure activity is delivered on time across the channel.
• Assist with channel updates, including uploading new products, refreshing content, and product pages for accuracy and quality.
• Monitor channel performance using the Tik Tok channel analytics.
• Help track category and product performance, pulling weekly or monthly reports to share with internal teams.
• Assist with product launches, ensuring new collections are merchandised correctly and high-stock items are well-promoted.
• Coordinate with the Buying & Merchandising (B&M) team to ensure stock availability is reflected online and product information is accurate.
• Keep an eye on competitors and trends, sharing observations with the team to help inform trading decisions.
• General administrative support for the e-commerce team, including maintaining product spreadsheets, checking product imagery, and assisting with campaign set-up.

• A genuine interest in e-commerce and digital marketing, with a desire to develop your skills in the field.
• Strong attention to detail and excellent organisational skills.
• Basic understanding of e-commerce platforms (Shopify, Magento, or similar) – or a willingness to learn quickly.
• Comfortable using Excel/Google Sheets to update product and sales data.
• Analytical mindset – able to spot trends or issues in reports and flag them to the team.
• Strong communication skills and a collaborative approach to working with different teams.
• Proactive attitude – you take ownership of your tasks and are happy to suggest improvements.
• Previous experience in a retail or e-commerce environment (desirable but not essential).