Sales and Service Advisor

Position: Sales and Service Advisor (Permanent)
Insurance Sales Advisor

Stockport SK1 | £25,000 Basic | £30,000-£35,000 OTE | Hybrid Working

Time Recruitment is delighted to be recruiting on behalf of a forward-thinking insurance provider for a talented Insurance Sales Executive. This is an exciting opportunity to join a vibrant team where your contribution is valued, your development is supported, and your success is rewarded.

Why Join Us?

This business is committed to creating a workplace that's both rewarding and enjoyable. You'll benefit from:

£25,000 basic salary with realistic OTE of £30,000-£35,000
Hybrid working - 3 days from home, 2 days in the office
25 days holiday plus bank holidays, with an extra day for each full year of service (up to 28 days)
Birthday day off
Casual dress code - be yourself at work
Free onsite parking
Monthly free lunch and weekly fresh fruit in the office
Volunteering leave - up to 2 days per year
Enhanced sick pay after 12 months
Annual flu jab & free eye tests
Employee Assistance Programmeconfidential support
Cycle to Work scheme
Structured career progression with quarterly objectives and annual reviews
Financial support for professional qualifications
Quarterly staff recognition awards
Annual social events - from race days to boat parties
Enhanced maternity/paternity/adoption/fertility support
About the Role

As an Insurance Sales Executive, you'll be at the heart of the customer journey-delivering exceptional service, converting new business, and retaining existing clients. You'll handle both inbound and outbound calls, resolve queries, and ensure every customer interaction is smooth, professional, and effective.

Key Responsibilities:

Provide outstanding service via phone and digital channels
Convert new business leads and retain existing customers
Handle enquiries, renewals, and complaints with professionalism
Sell and cross-sell insurance products to maximise opportunities
Meet and exceed individual and team KPIs
Maintain accurate records and uphold compliance standards
Stay informed on product updates and regulatory requirements
Ensure fair treatment of customers with clear, jargon-free communication
Who We're Looking For

We're seeking a driven, customer-focused individual with a passion for sales and service.

Essential

Experience:

Proven success in a customer-facing call centre role
Strong sales skills in a regulated environment
Ability to meet and exceed performance targets
Excellent communication and rapport-building abilities
A proactive, team-oriented mindset
Desirable:

Experience working across multiple brands
Background in financial services
Knowledge of insurance products and industry regulations
Proficiency in Microsoft Office
Apply Today

If you're ready to take the next step in your career and join a company that truly values its people, we'd love to hear from you. Apply now through Time Recruitment and become part of something fresh, dynamic, and rewarding