Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Location:

Stockton

Contract:

Temporary – ongoing
Pay Rate: £13.48

Hours:

Monday to Friday, 37 hours per week (8:30am – 4:40pm)

Northern Powergrid is currently seeking an Administration Assistant to support their Connections Team based in Stockton. This is a temporary ongoing opportunity, with the possibility of extension depending on business requirements.

The Role

This is a varied and busy administrative role that plays a key part in supporting the Connections process for new electricity supplies. You will be responsible for processing customer applications, maintaining accurate records, and ensuring work is set up correctly for internal technical teams. The role requires strong attention to detail, good judgement, and the ability to manage a high volume of work while meeting strict deadlines.

You will be working across several IT systems, including bespoke internal systems, so confidence with IT and the ability to adapt quickly to new processes is essential. Some aspects of the role are technical in nature, making this position well suited to someone who enjoys problem-solving and variety in their day-to-day work.

Key Responsibilities

Processing applications for new electricity connections received via email, post, and an online application system

Accurately inputting customer and job data into internal systems

Setting up jobs on the system ready to be passed to the Estimating Team

Printing and collating plans and maps related to customer applications

Monitoring workloads and working to strict deadlines to meet company standards and service level agreements

Liaising with internal teams to ensure applications are complete and processed efficiently

Maintaining accurate records and ensuring compliance with internal procedures

Required Skills

Strong attention to detail and accuracy

Able to manage a high workload in a fast-paced environment

Confident IT user, comfortable working across multiple systems

Good organisational and time-management skills

Able to use judgement and follow procedures

A team player with a flexible and adaptable approach to work

Previous administrative experience is desirable but not essential

If this role is of interest, please apply direct or send your CV to