Ward Clerk

Main area Community and Neighbourhood Health Services Grade Band 2 Contract Permanent Hours Part time - 18 hours per week Job
-TOR-8138136-B

Site The James Cook University Hospital Town Middlesbrough Salary £25,272 per annum (pro rata) Salary period Yearly Closing 29/10/2026 23:59

We are looking for a motivated, enthusiastic, confident person who can demonstrate excellent communication skills, havegood organisational skills and the ability to work using their own initiative.

We require a friendly and approachable person with a professional manner, who able to work well under pressure. Telephone and computer skills are a requirement and excellent communication and organisational skills are essential, flexibility will be required as part of the role.

Working closely with the multi-disciplinary team, we are looking for someone who is a good team player. The role will involve direct contact with patients, relatives and other members of the public.

The successful candidate must be able to prioritise their workload to fit around the busy ward environment. Reception duties are a large part of the role as well as handling public enquiries. Previous experience of working in a similar role in an NHS setting would be an advantage however full training will be given.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

• GCSE’s A-C (Maths & English) or equivalent qualification or experience
• NVQ 2 in Business Administration or equivalent experience

• Previous experience of working in a clerical environment
• Experience with in the NHS

• Ability to work well within a team.
• Flexible to meet the needs of the service.
• Demonstrates a caring attitude to patients and colleagues.
• Places the patient at the centre of all they do.
• Receptive to the change process.
• Values the ideas and opinions of others.
• Uses own initiative.

• Well-developed interpersonal skills
• Ability to communicate effectively and efficiently
• Working towards advanced computer skills

Important - Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS)
It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Qualifications
Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted.

You will also be required to provide original copies as part of the…