Stop Smoking Hub Administrator

County Durham & Darlington NHS Foundation Trust

The closing date is 03 November 2026

Weare looking for a passionate person to join our highly skilled team delivering stop smoking support support across Darlington.

The right candidate willhave excellent communication skills, be a people person and a genuine interest in supporting people to make positive changes. The role requires people who are organised, self-starters who can work autonomously and flexibly.

You will need good ITskills and will work with a variety of systems within your day to day work.

Youwill also be expected to undertake mandatory and role specific training withina specified timescale.

This is a exciting role to support the Stop Smoking Service in Darlington.

You will need to be a team player with experience of working in an office environment. Experience of dealing with the membersof the public, Healthcare Professionsals and voluntary groups will be an advantage.

This is a challenging role and the successful candidates will need to be enthusiastic, motivated and have a flexible approach. Excellent interpersonal and communication skills are a must.

You will have the ability to workboth independently and as part of a wider team with excellent written andverbal communication skills and, organisational abilities. The Trust is anever-changing environment and you would need to be able to retain your focuson providing an excellent service

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitalss in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Description s can be found in the adverts supporting documents.

Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Whatthe job entails -

Telephone contact with clients and 3rd parties to process client referrals. This will include identifying client requirements; inputting information to online systems and liaising with delivery staff regarding referrals.

To provide a high quality typing and word processing service, producing correspondence, spreadsheets,reports and other documents as required, including work of a confuident/sensitive nature.

Provide an electronic datainput service ensuring information is inputted accurately and in line with data protection regulations.

Develop and maintain filing systems, both manual and computerised, ensuring efficient collation, storage and retrieval of information.

Collate material and information for various meetings, ensuring papers are provided and distribute don time and appropriately.

Maintain electronic appointment diaries, schedule appointments and co-ordinate meetings.

Order equipment and resources as required via CARDEA ordering system and associated systems utilised by the programme

Carry out other administrative tasks as required, including photocopying, collation, binding and sending and receiving emails and management of generic email mailing accounts.

Liaise with staff from NHSorganisations, voluntary and independent sectors to maintain close working relationships with all regular contacts.

There will be a requirement to work flexibly covering reception and/or the free phone number, including some weekends and evenings depending on service need.

Demonstrate a professional image at all times ensuring confidentiality, tact and diplomacy.

This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his or her line manager.

• Good standard of general education including passes in English…