Credit Controller

A growing North East business is seeking an experienced Credit Controller to join its finance team. Working alongside a small, established credit control function and reporting to the Credit Control Manager, you will play a key role in managing customer accounts, minimising risk and maintaining cash collection performance.

Key responsibilities will include:

* Assessing new account applications and making credit decisions using credit reports

* Managing customer credit limits and monitoring credit risk

* Chasing outstanding debt and negotiating payment arrangements

* Resolving account queries and disputes to ensure timely collection

* Processing direct debits and customer payments

* Daily allocation of cash and bank reconciliations

* Placing accounts on stop where required and managing account releases

* Producing regular KPI and debt reports

* Ensuring customer accounts are maintained in line with company policies and procedures

* Supporting wider sales ledger and credit control activities as required

Applicants should have:

* Previous credit control experience, including credit checking and risk assessment

* Strong communication and negotiation skills

* A confident telephone manner and customer-focused approach

* Good Excel skills and experience working with financial systems

* Strong organisational skills and attention to detail

* The ability to manage workloads effectively and meet deadlines

* A proactive approach to problem solving and process improvement

This is an excellent opportunity to join a successful business that values teamwork, continuous improvement and professional development.

Salary: £29,000+ DOE
Benefits: 33 days holiday, company pension, death in service, health cash plan, discretionary annual bonus and private medical cover after one year's service

Hours:

Monday - Friday, 8:30am - 5:30pm