Senior AI Coach

Job Title:

Senior AI Coach

Department:
Operations

Location:

Head Office:
Pioneer House, Morton Park, Darlington (Hybrid available after probation)
DBS Check:
Required
Salary: £41,200 - £46,350 per annum

Bonus:
Cohort Success & Progression Bonuses

We are an Ofsted Outstanding provider of apprenticeships in the IT, Tech, and Digital sector. Our mission is to inspire learners, shape the next generation of Tech & Digital talent, and create life-changing opportunities. We innovate, grow, and focus on learner success – and we want you to join us.

As a Senior AI Coach, you’ll use your industry knowledge and understanding of apprenticeship programmes to guide learners personally and professionally. You will motivate and influence your caseload of apprentices, helping them achieve their full potential through workshops, training, and one-to-one support.

• Manage a caseload of up to 56 learners, delivering comprehensive coaching across apprenticeships
• Lead workshops, microteaches, and training sessions for skills, knowledge, and behaviour development
• Ensure programme quality, compliance, and accurate documentation at all times
• Mentor learners to achieve milestones on time and support their end point assessments
• Attend standardisation meetings, share learner progress, and manage off-the-job hours effectively
• Maintain and update occupational knowledge; drive the growth of apprenticeship provision

• Teaching qualification (PGCE, PCET, AET) or experience in digital/apprenticeship sector
• Proven experience delivering AI, Business Analysis, or Digital Transformation programmes
• Strong written, verbal, and interpersonal skills; able to build rapport and provide constructive feedback
• Organised, detail-oriented, and able to manage multiple tasks
• Flexible, resilient, and logical in problem-solving
• Confident using IT systems and databases

• Degree or apprenticeship qualified in IT, Business, Data Science, or related discipline
• Knowledge of AI, Business Analysis, Digital Transformation, and apprenticeship standards
• Certifications:
  
  Change Management, Power Platform, or AI qualifications
• Experience with modern cloud platforms (e.g., Databricks, Snowflake), coding, or digital transformation tools
• Understanding of compliance, ESG, or technical frameworks is a plus

At Baltic, we’re committed to creating an environment where you can thrive – professionally, personally, and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024, we’re proud of our culture, our people, and the meaningful work we do every day.

Here’s what you can look forward to as part of Team Baltic:

• Fantastic progression opportunities and clear career pathways
• Full training and ongoing support from our in-house Enablement Team
• Tailored CPD investment including 1:1 public speaking coaching, presentation skills, and more

• A fun, supportive environment with regular social events and team activities
• Early finish every Friday – we operate a 4.5-day working week
• 25+ days annual leave, increasing to 30 with length of service
• No weekend or Bank Holiday working
• Full office closure between Christmas and New Year
• Additional Life Event Day annually for those big moments that matter
• Buy & Sell Holiday Scheme for extra flexibility

• Free, confidential mental health support through SPILL
• Access to high-value wellbeing initiatives, including face-to-face sessions with a Health & Wellbeing Specialist
• Local discounted gym memberships
• Enhanced maternity and paternity leave (after 2 years’ service)

• Baltic Scratch Card Scheme – instant wins for great work
• Baltic Breakfasts,…