Service Desk Specialist – 1st Line IT Support
Listed on 2026-10-12
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
NEC Software Solutions is seeking a First Line IT Support specialist based in the Hartlepool office. The role covers core day shifts, 8am-4:30pm or 8:30am-5pm, with responsibilities including logging incidents, providing 1st line diagnostics, and updating the ITSM system.
You will handle customer emails, password resets, and basic hardware/software issues, ensuring timely responses and SLA adherence while maintaining comprehensive documentation.
Our organisation is growing, and we are hiring a Service Desk Specialist – 1st Line IT Support in Tees Valley, England, United Kingdom.
This posting is for the Service Desk Specialist – 1st Line IT Support role at NECSWS, based in Tees Valley, England, United Kingdom.
We are looking to fill the Service Desk Specialist – 1st Line IT Support position at NECSWS in Tees Valley, England, United Kingdom.
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