Field Service Engineer – Sedgefield

• Contract Permanent
• Closing Date 31/08/2026

Are you looking for a career – not just a job?

We are currently recruiting for the following position:

Service Engineers at our Sedgefield Depot

The ideal candidate will have experience servicing plant and equipment within industrial and/or construction applications and possess a full clean driving licence.

A good working knowledge of hydraulics, engines, electrics and fault diagnosis is essential, with main dealer experience a distinct advantage.

In return, we offer excellent working conditions, and a good remuneration package together with training and development.

Main Purpose of Job

To diagnose faults, repair and test equipment.
Record work done and report any faults not corrected
A degree of flexibility is required towards working hours, as there is a requirement to work ‘outside of normal working hours’

Individual Key Objectives

Receive electronic (written and verbal) instructions in the form of a handheld PDA, in the event of breakdown
Undertake comprehensive risk assessments and ensure safe working practices are in place, whilst undertaking work
Diagnose faults and report to Supervisor/ Manager for instructions as to whether to proceed with repair
Ensure that all work is completed within specified time frames
Maintain acceptable levels of quality
Identify and then liaise with Supervisor/ Manager where extra work is found to be necessary
Ensure that full authority is obtained before undertaking any extra work

Detailed Responsibilities

Ensure all due care is given to customers’ ensure all due care is given to TCH company property
Obtain necessary parts from stores
Effectively repair and test in a timely manner
Accurately complete and sign off all job cards (electronic or written), giving a full description of the work carried out
Maintain acceptable standards of discipline
Advise supervisor when completion times cannot be met
Where necessary, discuss vehicle concerns direct with customer
Achieve minimum standards (set by Manager/Supervisor) of customer satisfaction