Quality Director

Head of Quality – Worley UK Role Context

This role exists to implement strategic initiatives, drive cultural transformation, and ensure organizational excellence delivering our Projects and Services. It plays a critical part in facilitating change that builds strong Quality culture across the sub-region and locations. By setting and measuring goals and ensuring synergy between people, processes, and tools, the role enables flawless and consistent execution of Projects and delivery of Services.

It also focuses on building a competitively superior organization by attracting, developing, and retaining top talent—ensuring the right people are in the right roles at the right time to meet evolving project needs.

• Ensure Worley Standards are fully understood and integrated into project quality plans through Quality planning and implementation of Quality activities. Ensuring that the Customer expectations are inbuilt into project Quality programs.
• Represent the voice of the customer in all quality-related matters across the locations in the sub-region operations and projects. Lead resolution of customer quality concerns, non-conformances, and audit findings in a timely and transparent manner.
• Build strong relationships with project stakeholders, including customer Quality leaders, third-party inspectors/auditors, and project delivery teams on mega and large projects. Ensure that medium and small projects retain the level of governance to ensure successful delivery.
• Provide input to operations and design location Quality strategy and annual plan, ensuring that global and regional Quality initiatives are effectively embraced at the sub-region and location level. Where necessary support the onboarding of initiatives at locations or Projects where there is no dedicated Quality management.
• Check consistency in quality execution across all the projects, and fabrication yards. Taking action to improve approach where necessary though escalation to Location management and sub-regional leadership.
• Coordinate with the Regional Head of Quality on MPP resource needs and ensure operations and projects are supported by competent and experienced Quality professionals.
• Responsible overall for Quality Assurance and Quality Control functional activities in the UK business, defines the necessary QA and QC organization and resourcing requirements. Responsible for interface clarity and transition effectiveness at supply quality and quality control custody transfer.
• Accountable for identifying UK regulatory obligations, planning and executing sufficient activities and oversight to ensure controls remain effective in meeting these obligations.
• Responsible for developing and keeping current the UK audit program that sustains business compliance and supports the planning and execution of global audit programs and actively manages the effective implementation of corrective actions raised in the audits to maintain compliance audit readiness.
• Support the location and projects in the development of project quality planning and check the effectiveness of execution team implementation in the project execution strategies.
• Ensure implementation of performance metrics and KPIs for the Quality function and Quality specific aspects of operations and projects.
• Collate and report the location quality performance metrics and KPIs, identifying trends and implementing measures to ensure continuous improvement.
• Provide leadership insight to the overall quality performance of locations across the sub-region. Work with the Regional Director to consolidate the sub-regional roll up report into the regional Management Review report.
• Manage quality-related costs through proactive issue prevention and lean practices, ensuring Quality…