Housing Options Officer; Domestic Abuse

Salary £33,119 - £35,570 (per annum) Salary Band £30,001 to £40,000 Post Type Permanent Hours Per Week Full time

Categories Housing
Directorate N/A Published Date 17/09/2026 Closing Date 04/10/2026

The successful candidate will need to be able to give specialist housing advice for clients at risk of homelessness and at risk from domestic abuse and investigate claims of homelessness, potential homelessness and housing need. Arrange temporary housing and support where required and to assist people to find appropriate and adequate accommodation.

Applicants will need to have excellent communication skills, work well within the team and work effectively with vulnerable members of the public. In addition, applicants need to enthusiastic and highly motivated and enjoy working in a demanding and challenging environment.

Experience of working in domestic abuse and housing is essential.

For detailed information on this role, please refer to the Role Profile and Person Specification.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

• 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
• Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
• Generous Maternity, Paternity and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning and development
• Physiotherapy service
• Confidential counselling service
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Vivup employee benefit app and Lifestyle Savings
• Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.

For a further informal discussion and any queries around the role profile and jobs itself please contact Housing Options Team Leaders Mark Jeffery, Anna Ginsberg or Suzanne Jenkinson,on

Mark can also be contacted on

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on or  .

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You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.