Technical Operations Technician

Base Pay Range

$35.00/hr - $45.00/hr

Location: Stockton, CA & Turlock & Fresno (Fresno - once every 2-3 months)

Duration: 6 month contract to hire - FTE

Hourly: $35-45/hr

• PC support (3–5 years):
• Strong on‑hands and remote PC troubleshooting skills, including PXE boot/imaging experience, supporting Microsoft Office environment, and tools such as SCCM, Active Directory (ARS), and other enterprise‑level administrative platforms (puppet, ansible).
• Travel: Moderate local and airline travel required as part of the role – once every couple quarters; may include occasional driving to regional locations up to 5‑6 hours; airline travel for more distant locations when needed – paid by company.
• Project Management: Experience working to meet deadlines and accountability to tasks assigned; communicate effectively across teams and with vendors.
• Customer Service: Excellent desk‑side manner with a people‑first approach—dedicated, prompt, polite, able to tailor communication to different audiences; availability for occasional off‑hours emergencies.

Join the dynamic Technical Operations, where you'll play a critical role in IT supporting our staff across our plant facilities. This is a hands‑on, field‑based position ideal for a tech‑savvy professional who thrives in fast‑paced, production environments and enjoys solving complex technical challenges.

• Serve as the onsite IT point of contact for designated plant locations, providing Level 2 support for desktop PC, network, and system issues.
• Troubleshoot and resolve technical problems including VPN connectivity, WiFi/network disruptions, hardware and software errors, and email/Outlook issues.
• Perform hardware setups and physical troubleshooting within warehouse and manufacturing environments.
• Collaborate with vendors and internal teams to resolve support issues and ensure timely project execution.
• Maintain a professional and customer‑focused presence, both in‑person and remotely, while supporting plant staff and leadership.

This role is based on site production facilities where you will be part of the Technical Operations support team, but the singular onsite IT professional for designated locations. Expect a mix of technical troubleshooting and physical tasks, such as equipment setup and relocation within production and warehouse spaces. Must be comfortable with wearing required protective equipment while in production settings.

Compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees are also entitled to paid sick leave and/or other paid time off as provided by applicable law.