Project Manager, IT Support

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Join our Project Management team and drive impactful projects to improve patient care in healthcare organizations. You will travel across the US (and abroad if interested) as part of a team that leads software installations and ensures the success of newcomers to the Epic community. Use your project management skills to present to hospital leadership, coordinate end‑user training, and provide comprehensive support as healthcare providers go live with our software.

Enjoy autonomy in decision‑making with our full support and guidance. No software experience required.

• Lead software installations and support during go‑live for healthcare providers.
• Present project updates and plans to hospital leadership.
• Coordinate end‑user training sessions.
• Provide ongoing support and troubleshooting as healthcare organizations adopt Epic.
• Operate autonomously within a collaborative environment, making decisions with full company support.

• Quality Manager or Trainer background.
• Associate’s or higher degree (any major).
• Proven academic and professional success.
• Willingness to travel 25‑60% of working days, including 1‑2 trips lasting 2‑4 days per month.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID‑19 vaccination.

Epic offers comprehensive benefits to keep you healthy and happy in your career, including healthcare, paid time off, sabbaticals, and stock grants. Your merit‑based compensation reflects the impact of your work. Annual raises and bonuses are also available.

Epic is located just outside Madison, Wisconsin—an area known for rising tech talent and quality of life. Madison is celebrated as the greenest city in America, a top city for renters and young professionals, and the home of the University of Wisconsin.

As an Equal Opportunity Employer, we are committed to inclusivity. See our full non‑discrimination statement at