Information Systems Specialist Job Stockton area,California USA,IT/Tech

Information Systems Specialist I

$5,218.69 - $6,343.36

44 N San Joaquin St, Third Floor, Suite 330, Stockton, California 95202

Email: rperea Phone

The San Joaquin County Information Systems Division (ISD) is recruiting to fill one full-time Information Systems Specialist I vacancy. This recruitment will establish an eligible list which may be used to fill future vacancies.

As an Information Systems Specialist I on San Joaquin County's Service Desk, you'll be the first-person County staff reach when technology gets in the way of their work, and the person who helps get them moving again. You'll take calls, emails, and requests through Team Dynamix, troubleshoot hardware, software, account, and access issues, and resolve what you can on first contact.

When something needs to go further, you'll document it clearly and route it to the right team. You'll be part of a Service Desk that supports County departments and San Joaquin General Hospital around the clock, where a quick, accurate response can matter to public safety and patient care. Along the way, you'll help build our knowledge base, spot recurring problems, and improve how we deliver IT service across the County.

If you like solving problems, explaining technical things in plain language, and seeing the results of your work every day, this is a good place to start or grow your IT career.

Pre-Employment Drug Screening and Background: Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen.
NOTE:
All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

* 4% increase effective July 2027

Compensation and benefits

1937 Retirement Act plan with reciprocity with CALPERS.
12 days sick leave annually with unlimited accumulation.
10 days of vacation leave (15 days after 3 years, 20 days after 10 years, and 23 days after 20 years)
14 paid holidays per year
Life Insurance
125 Flexible Benefits Plan
457 Deferred Compensation plan
Salary merit increases

TYPICAL DUTIES

Provides specialized paraprofessional and technical assistance to system users for desktop computer systems equipment including hardware, software and peripheral equipment.
Sets up desktop systems; installs, tests and configures computer hardware, software, programs and applications; troubleshoots equipment to ensure functional operation.
Serves as first level response to routine user enquiries and requests for assistance on desktop and computer related problems; determines severity of problem and resolves or refers to higher-level information systems staff; provides information on system and application functions; communicates user access rights.
Performs minor repair on computer systems and peripheral equipment including printers, modems, scanners and related devices; coordinates major equipment repairs; locates vendors and ships parts as needed; arranges for vendor to perform on-site repairs.
Participates in planning, evaluating, selecting, implementing and installing new computer hardware and software; installs cabling and wiring for systems and peripheral equipment.
Maintains equipment inventories/libraries and updates as required; maintains accurate records and logs of all services performed.
Learns to develop and write…