Senior AI-Native ITSM Product Lead — Drive Zero Outage
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IT/Tech
Job Description & How to Apply Below
Service Now is seeking a senior product leader to own an AI-native ITSM portfolio, defining success metrics and guiding a small, high-impact team. You will work with design, engineering, and customer success to ship features that reduce outages and improve time to resolution.
You'll shape strategy toward enterprise adoption, build prototypes and run evals against real incidents, and mentor junior managers as you scale the product across thousands of customers.
For the Senior AI-Native ITSM Product Lead — Drive Zero Outage position at Service Now, we are reviewing applications now.
All applications are reviewed carefully by our team.
The position is based in CA, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 191..
We aim to respond to suitable candidates as soon as possible.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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