General Manager

General Manager

Join to apply for the General Manager role at Chuze Fitness
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At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and a strong work ethic.

The General Manager (GM) at Chuze Fitness is the heartbeat of our facility, ensuring top-tier customer service, cleanliness, and an unbeatable culture. They greet and engage with guests and manage our amazing team by recruiting, training, and delivering on-the-spot coaching and performance reviews. This position involves handling administrative duties, developing strong interpersonal skills, paying attention to detail, and having strong cross-departmental partnerships.

Our GM role is perfect for a dynamic leader who inspires and elevates our club to new heights.

$74,200 - $85,800 per year.

• Lead and train a team of 20-30 employees to go above and beyond in customer service, cleanliness, and culture.
• Work alongside your team and complete the full scope of duties expected of the operations staff.
• Recruit and onboard new talent by conducting phone screens and in-person interviews.
• Oversee all functions of the club, including front desk operations, Kids Club, and Smoothie Bar, if applicable.
• Work in close collaboration with the District Leadership Team in all aspects of club operations.
• Regularly manage member concerns and guide the team in difficult situations by determining the proper course of action and implementing improvement initiatives.
• Establish and maintain productive and proactive cross-departmental communication and understanding of fitness operations, maintenance, and troubleshooting processes.
• Act as an extension of the Human Resources department.
• Meet club metrics for operational excellence such as labor management, minimizing turnover, enhancing sales, facilities management, and quality assurance.
• Develop all direct reports through one-on-one conversations, conducting performance reviews, and coaching documentation, including termination processes.
• Oversee timely completion of inventory orders and securing accurate inventory counts.
• Promptly address and resolve emergent issues, ensuring continuous club operations and minimizing any disruptions to the business success.
• Complete administrative tasks such as reporting, email management, and effective scheduling.
• Prepare and facilitate monthly team meetings in collaboration with club department leaders and assistant manager(s).

• Free Chuze membership + 1 free membership for a friend or family member.
• Free iChuze Membership.
• Professional training and growth opportunities.
• Discount on all retail purchases, vendor products, and smoothies (at applicable clubs).
• Personal device stipend.
• Team building events and annual holiday parties.
• Medical, Dental, Vision and other supplemental insurance.
• Paid vacation, sick time, and holidays.
• 401(k).

• Able to read, write, and speak clearly in English.
• Touring the club: walking and climbing stairs.
• Bending, kneeling, and repetitive arm movement.
• Standing for long periods.
• Repetitive phone work.
• Typing and computer operations.
• Ability to lift at least 50 lbs.

Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.