Shift leader, Restaurant​/Food Service

Overview

Join Grand Fitness
, a leading Planet Fitness franchisee, as a Shift Leader. The role involves supervising team members, maintaining high performance, quality and safety standards, and ensuring member satisfaction in a judgement‑free environment.

• Organize shift schedules for team members.
• Monitor attendance, tardiness, and time off.
• Assign duties based on role and skills.
• Supervise employees and assist with tasks as necessary.
• Provide performance feedback to upper management and team members.
• Train new and current team members on tasks.
• Handle customer issues and manage conflicts.
• Adhere to company policies and health, safety and employment standards.
• Maintain club cleanliness and ensure equipment is in like-new condition.
• Execute retail transactions accurately and drive sales goals in compliance with PCI policy.

• Must be 18 years of age.
• High school diploma/GED required.
• Willingness to obtain CPR/AED certification.
• Strong customer service, problem resolution, verbal and written communication skills.
• Basic computer proficiency (Microsoft Suite).
• Ability to lift up to 50 pounds, walk and stand for prolonged periods, and talk continuously during shift.
• Will occasionally encounter cleaning chemicals.

• On‑Demand Pay
• Medical, Dental and Vision insurance for full‑time employees.
• Employee perks and discount program.
• Free Black Card Membership.
• 401(k) plan.

$18.50 per hour.