Family Engagement Volunteer

As a Family Engagement Volunteer, you will assess a family’s bed requirement needs, provide emotional support, connect families to resources, advocate for families, support collaboration with partner agencies, monitor and evaluate Zarach families’ progress, promote self-advocacy and empowerment, and ensure confidentiality and privacy.

• Be the initial point of contact for the family after referral under the National Family Engagement model to ensure a high-quality and equitable service for all families within your area.
• Visit referred families to complete an initial assessment to aid us in providing the correct beds and gathering initial impact data.
• Refer complex cases to the Family Engagement Officer.
• Record information from the visits and keep the Family Engagement Officer updated.
• To communicate effectively with the Family Engagement and Volunteer Team.
• Comply with all health & safety guidance at all times.

EXPERIENCED VOLUNTEERS preferred due to the nature of the role. However, if you are the right person for this role then we would be happy to train and support you!

• Experience in either a safeguarding role within family engagement/family support, social services experience or in health and social care backgrounds.
• Lived experience of working with vulnerable adults and children, and entering into their homes.
• Kind
• Caring
• Respectful
• Confident
• Approachable

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