Administrator​/Receptionist

Location: Stoke-On-Trent

The tempo to the perma Receptionist Administrator role available in Stoke-on-Trent – apply now for a dynamic f Temp to Perm Reception Administrator role Stoke-on-Trent Immediate Start for the right candidate Your new company You’ll be joining a professional and welcoming organisation based in Stoke-on-Trent, where the focus is on delivering high-quality service and support to learners, employers, and visitors.

This is a temporary to permanent opportunity, offering a chance to become a valued part of a dedicated administrative team. Your new role As a Receptionist Administrator, you will be the first point of contact for all visitors. Your responsibilities will include:
Greeting and assisting visitors in a professional and friendly manner Managing phone calls, emails, post, and deliveries Maintaining a tidy and professional reception area Supporting the enrolment process for apprenticeships and training courses Maintaining accurate learner and employer records Preparing and distributing documents, letters, and reports Scheduling appointments, meetings, and room bookings Assisting with administrative tasks for marketing and events This role requires flexibility to work between 8:30am–5:00pm Monday to Thursday and 9:00am–3:00pm on Fridays, with occasional evening work as needed.

What you'll need to succeed To be successful in this role, you’ll need:

Previous experience in a reception or administrative role Excellent communication and customer service skills

Strong organisational skills and attention to detail

Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to prioritise tasks and meet deadlines

A friendly, approachable, and professional manner

Desirable but not essential:

Experience in an education or training environment

Familiarity with learner management systems or CRM software A clean DBS check will be required for this role. What you'll get in return Competitive hourly rate: £13.50 – £14.50 per hour, depending on experience Opportunity for the role to become permanent Supportive working environment with opportunities for development Flexible working hours with potential for part-time/job share arrangements Experience in a dynamic and impactful sector  4730148