Ward Clerk

Ward Clerk

The closing date is 13 March 2026

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

We are seeking a dedicated and dependable individual to join our team as a Ward Clerk on Ward 108. This is an excellent opportunity for a motivated, enthusiastic, and compassionate professional to contribute to our team at Royal Stoke Hospital.

The post holder will be responsible for the daily maintenance of the Patient Administration System. They will provide administrative support to surgical and nursing staff on the ward and assist with reception duties as required. The candidate is expected to operate independently in accordance with management directives and will be accountable for maintaining the quality of their work. The role requires a professional approach, emphasizing confidentiality, reliability, and the ability to communicate effectively with colleagues and members of the public.

The role involves managing a substantial volume of patient case note folders. All tasks must be performed in compliance with Trust policies and procedures, particularly concerning patient confidentiality and Health & Safety standards.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Please see attached job description and personal specification for a detailed view of the main roles and responsibilities.

• Good general education to include GCSE English or equivalent

• Microsoft Office
• Prioritisation and organisational skills
• Previous administration experience

• Team player
• Ability to use own initiative
• Ability to handle confidential information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust