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Medical Secretary

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: University Hospitals of North Midlands NHS Trust
Full Time position
Listed on 2026-06-27
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 20000 - 25000 GBP Yearly GBP 20000.00 25000.00 YEAR
Job Description & How to Apply Below
Position: Support Medical Secretary
Location: Stoke-on-Trent

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. Job Overview

The successful candidate will support the delivery of a comprehensive administrative service within the Diabetes and Endocrinology Secretarial team. Responsibilities include inpatient and outpatient waiting list management for the speciality, acting as Medical Secretary to Cardiothoracic consultants in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers, and typing correspondence within performance targets.

The post holder will be based at a UHNM site and will have a Consultant(s) allocated to them. They will also provide support for the MDT Coordinator and help the Team Leader Medical Secretary in delivering administrative services.

The role is a medical secretary role and includes all office duties such as typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft Office, Careflow, and IPortal, along with other office-based tasks.

Ideal Candidate
  • Excellent communication skills
  • Outstanding empathy and compassion
  • Able to use their own initiative
  • Organisational skills
  • Experience of UHNM hospital systems e.g. Careflow, e-referrals, iportal
  • Experience of Microsoft Office packages
  • Clinical typing experience
  • Understanding of clinics and appointments
Equal Opportunity

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.

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