Casual Showroom host​/Receptionist

Showroom Host / Administrator ( Casual hours)

• Job Title: Casual hours, Showroom Host / Administrator
• Location: Stoke-on-Trent & Crewe Showrooms
• Salary: £12.71 per hour
• Working Hours: Casual, Flexible
• Start Date: Immediate

We are looking for a friendly, professional, and flexible Showroom Host / Administrator to join our team on a temporary, part-time basis. This role is to provide cover for sickness, annual leave, and busy periods across our Stoke-on-Trent and Crewe showrooms.

As the first point of contact for our customers, you will play an important role in delivering an excellent customer experience while supporting the day-to-day administration of our busy dealerships. Flexibility is essential, as shifts will be scheduled across seven days, with working hours between 9:00am and 5:30pm
.

• Welcome customers into the showroom with a friendly and professional approach.
• Signpost customers to the appropriate department or member of the team.
• Answer and direct incoming telephone calls efficiently.
• Support the showroom with general administrative duties.
• Ensure the reception and customer areas remain clean, tidy, and welcoming.
• Assist the sales and aftersales teams with administrative tasks as required.
• Provide excellent customer service at all times.
• Maintain accurate records and follow company procedures.

• £12.71 per hour.
• Flexible working hours to suit business needs.
• Opportunity to gain experience within a successful automotive retail group.
• Friendly and supportive working environment.
• Variety in your role, working across two dealership locations.
• Immediate start available.

• Previous customer service or reception experience is preferred.
• Excellent communication and interpersonal skills.
• Confident using telephones and basic computer systems.
• Well organised with strong attention to detail.
• Professional, approachable, and reliable.
• Flexible and able to work across both our Stoke-on-Trent and Crewe showrooms.
• Available to work varying shifts across seven days, between 9:00am and 5:30pm.
• A full UK driving licence would be advantageous but is not essential.

Holdcroft is a leading automotive retail group committed to delivering exceptional customer service and creating welcoming environments for every customer. We value our people and pride ourselves on providing a supportive workplace where colleagues can develop and contribute to our continued success.