Facilities Administrator

Job Description

As a Facilities Administrator you will use and maintain the facilities management system, allocating work to the relevant teams as well as supporting with general administrative tasks.

We are seeking a dynamic and highly motivated individual who thrives in a fast‑paced environment, has a great telephone manner and excels at working collaboratively.

You will effectively assist the UK Facilities teams by managing the facilities management and Helpdesk software, alongside completing various administrative duties required by the department.

This position is offered on a full‑time basis and will require a flexible approach to working hours. Shifts will be allocated on a rolling rota of any four days from seven between the hours of 07:00 and 19:00, including bank holidays.

• Experience working with a CAFM system and Helpdesk would be beneficial.
• Ability to work under pressure and meet tight deadlines while maintaining attention to detail.
• Experience in Microsoft Office including Outlook and Excel.
• Ability to communicate at all levels with strong customer service skills, whilst acting as a point of contact for Facilities and other internal departments.
• Well organised and skilled in effective time management.
• Able to work as part of a team and independently without supervision.

• Acting as the first point of contact for the Business and external contractors.
• Monitoring of all mailboxes, CAFM and booking systems to support a 24/7 business operation.
• Supporting Facilities teams with administrative tasks.
• Allocating Company pool vehicles and electric charging.
• Working alongside Engineering teams to create job plans.
• Completing end to end ownership of all high‑priority jobs raised.