Renal Supplies Administrator

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

• Previous applicants need not apply*

The post holder will be based at Royal Stoke Hospital.

The post holder is required to support the Clinical Team in the delivery of a comprehensive supplies service to the Home Dialysis Service. This will involve communicating with patients with regards their Dialysis supplies, working with the clinical team, ordering and receipting via the EFFs system and dealing with any home dialysis queries.

• Good standard of education to include GCSE’s/or equivalent in English and mathematics
• Use hospital systems such as iPortal, Care Flow and ELFs to process, store and retrieve patient data.
• Maintain a good standard of administrative practice, including accurate record‑keeping and database management.
• To be the first point of contact for queries relating to home dialysis supplies. The post holder will prioritise to ensure the workload is dealt with in a timely manner.
• Liaise and build relationships with the medical and nursing team to contribute to the smooth running of the department.
• Provide information, advice and guidance to patients, relatives and carers relating to dialysis information
• To maintain good working relationships and work as an effective team member
• The post holder will be required to process, transmit and store patient data using a computerised system, file paper data within the case record in a retrievable format.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we re highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details / informal visits contact:
Name:
Helen Robertson

Job title:

Operational Services Manager Email address:  Telephone number: