Credit Control Administrator

Job in Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK

Listing for: Rkw

Full Time, Apprenticeship/Internship position
Listed on 2026-07-29

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Finance & Banking
Office Administrator/ Coordinator, Accounts Receivable/ Collections, Business Administration

Salary/Wage Range or Industry Benchmark: 25000 GBP Yearly GBP 25000.00 YEAR

Location: Stoke-on-Trent

Credit Control Administrator, Stoke on Trent, £25,000.00

Employment Type

Full Time, Permanent

Application Start Date

22-07-2026

Application End Date

10-08-2026

Location

Stoke on Trent

Work Style

On-site

Wholesale trade/import export

Category

Admin and support

Experience

Administration / Sales Support / Credit Control / Accounts REeceivable

Education

n/a

Description

RKW’s Finance function has now created a new Administration role within a newly merged team – focused on Credit Control and Dispute Resolution.

This is a wonderful chance for someone who is looking to start in credit control / credit management or the wider finance industry.

You may already be in an Accounts team role – or you might be working in Customer Service, Sales Order Processing, or Operational Admin – what we’re really looking for is great attention to detail, a head of numbers and the sort of approach that gets things done.

For those opting to joining the business as a Credit Control Administrator, you will be working as part of the wider credit function in a large, growing, fast-paced family-owned company (likely to form the first rotation in a full finance apprenticeship programme).

With this new team structure, a clear career progression pathway has been established, with role specific training and development available.

Job Role

To support the Credit Controller in ensuring that the assigned customer accounts are in line with the companies trading terms.

Specific Duties

Allocation of receipts to customer accounts
Matching receipts against Invoices
Liaising with other departments to resolve debit note requests
Raising Credit Notes for Debit notes once approved

Skills and Desirables

Must have experience with Excel
Must have a can-do attitude
Likes problem solving
Wants to work as part of a team
Understands credit and debit notes

Company Benefits

25 days annual leave, plus bank holidays
Salary offered will depend on role taken / commensurate to apprenticeship level
Free parking on all sites
Staff discount on all our products
Training and development
Exclusive discounts on cinema, holidays, days out, eating out and much more
Long service incentives and rewards

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