Executive Assistant

Stoke-on-Trent City Council, Directorate:
Resources, Section:
Regulatory, Employment and Support Services,

Location:

Civic Centre, Grade:
Level 8, Salary: £33,699 - £36,363 per annum,

Hours:

37 hours per week, This advert is open to both Internal and External applicants.

We are a city of strengths, with a proud heritage and bright future. Working for Stoke-on Trent City Council is more than just a job, it's about making, protecting and improving the services for the local population, reducing inequalities and improvingindependence for the people who live and work in the city. And that’s where you come in. We are always looking for people of the highest calibre with skills, knowledge and experience to help us deliver our compelling vision.

Stoke-on-Trent City Council’s diverse and talented workforce is its greatest asset and most valuable resource. The skills, knowledge and experience of our c.4,600 employees are essential to delivering our ambitions and vision for our organisation and Stoke-on-Trent. We want to be an employer that people are proud to work for, and where our staff are supported, developed and rewarded in an inclusive way that helps them to excel and to deliver the high-quality services that our residents need.

An exciting opportunity has arisen working within the Executive Support team to provide a high level of professional, pro-active confidential and customer focussed support to the Executive functions of the City Council.

We are looking for an experienced individual with a ‘can do’ attitude who enjoys working as part of a team. A confident communicator with excellent organisational skills who is able to use their own initiative to resolve problems.

Proposed interview date 4th September 2026.

• To provide a full-bespoke professional EA service to members of the Cabinet and the senior management team, ensuring efficient and effective support, proactively anticipating their needs and actions, working on own initiative with no supervision to a high level of strategic and operational service
• Work with a high level of independence and autonomy, resolving and responding to incoming communications, seek advice (by exception) where necessary.
• Be the principle point of contact for members of the Cabinet and the senior management team and proactively manage the flow of work through the office in the most effective way ensuring all queries are resolved, as far as possible, through own initiative or redirected.
• To effectively screen all incoming calls, visits and communications, initiating, drafting, co-ordinating and proof reading replies to correspondence in a pro-active and timely manner with due regard to confidentiality, a customer centric approach, Data Protection and Customer Care policies.
• To manage the Cabinet members/senior management teams mail and email through prioritisation, action under own initiative, redirection where appropriate and follow up to ensure that replies are within specified timelines.
• To proactively manage and hold the responsibility of the Cabinet members/senior management teams diaries ensuring that it is accurate and timely, arranging internal and external meetings.

• Have executive support / personal assistant experience
• Able to communicate effectively and deal with difficult situations
• Have excellent organisation skills with a methodical approach

• A competitive salary based on your skills, experience and talent
• Hybrid and flexible working options
• An excellent local authority benefits pension scheme
• Professional development through learning opportunities, regular training sessions and apprenticeship and management schemes

Further information on our Rewards and Benefits can be found here

For more information on the role, please contact the Recruiting Manager Jill Leech,

Any offer of employment will be subject to the successful completion of required pre-employment checks. These may include:

• Right to Work in the UK
• Proof of address
• Satisfactory references
• Occupational Health Clearance
• Evidence of professional qualifications or registrations
• DBS…