Team Administrator

This Team Administrator post sits within an assigned team at North Staffordshire Combined Healthcare Trust, and two people are being sought. The work centres on keeping the team's day-to-day administration running, covering correspondence, telephone queries, diaries, minutes and records. The role also requires flexibility to cross-cover for colleagues in other teams when needed. Candidates need RSA stage 3 typing or equivalent, plus prior administration and minute-taking experience.

• Provide administrative support to the assigned team to keep day-to-day operations running smoothly
• Cross-cover for colleagues in other teams as required
• Handle routine information requests, correspondence, telephone queries and advice, referring as appropriate
• Liaise with partner services and organisations
• Prepare routine documents including letters, reports, presentations and forms
• Take and transcribe formal minutes
• Enter and store data, maintain information systems, log patient contacts on Lorenzo, produce basic statistical reports and undertake surveys or audits
• Prioritise work, manage diaries and arrange meetings, resolving conflicting appointments
• Maintain paper and electronic filing systems and databases
• Coordinate programmes of work such as training schedules, events and room use, and manage on‑call rotas
• Control stock, goods receipt and the cash office
• Advise and demonstrate workplace routines to new or less experienced staff

• RSA stage 3 or equivalent typing skills

• Relevant experience in an administration role
• Experience of minute taking
• Experience of electronic and manual filing systems
• Experience using office equipment

• Good computer skills, including Word, Excel, Access and Outlook
• Excellent prioritisation skills
• Excellent written and verbal communication skills
• Strong team working
• Willingness to undertake relevant training courses

• Wellness opportunities
• Flexible working