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Medical Administrator
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-11-02
Listing for:
NHS Jobs
Full Time
position Listed on 2026-11-02
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist -
Healthcare
Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below
- a. Patient recalls
- b. Carry out system searches as requested
- c. Initiating contact with and responding to, requests from patients, team members and external agencies
- d. Scanning and coding of patient related documentation and attaching scanned documents to patients healthcare records
- e. Process personal, telephone and e-requests for appointments
- f. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- g. Action direct requests for information i.e. SAR, Insurance/Solicitors letters and DVLA forms to the appropriate personnel
- h. Action incoming emails/tasks as necessary in support of the secretarial team
- i. Manage all queries as necessary in an efficient manner
- j. Data input with attention to detail
- k. Action incoming emails and online triage when necessary
- l. Support reception staff making patients appointments
- m. Dealing with medical records regarding Social Services and Safeguarding requests
- n. Photocopy documentation as required
- o. Data entry of new and temporary registrations and relevant patient information as required
- p. Summarising and Input data into the patients healthcare records as necessary
- q. Direct requests for information i.e. SAR, insurance/solicitors letters, DVLA, PIP and Benefit forms and DVLA forms etc
- r. General administration duties, eg photocopying, filing, shredding etc
- s. Maintain a clean, tidy, effective working area at all times
- t. Support all clinical staff with general tasks as requested
- u. Dealing with patients Covid 19 Vaccination queries
- v. Attendance and duties required at the Covid Vaccination Clinic
- w. Updating and reviewing practice policies and procedures
- x. Searches and duties to support the Practice Manager
- y. Undertaking Fire Alarm Testing and Water Analysis in accordance with the Legionnaires requirements
- z. NHS App Ambassador
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