Business Analyst

Business Analyst – IT & Business Change

📍

Location:

Stoke (Hybrid Working Available)

💼 Type: [Permanent / Contract]

💰 Salary: £40,000 – £43,000 + Benefits

We are looking for an experienced Business Analyst to join a growing Change function within a leading organisation. This is an exciting opportunity to play a key role in delivering both IT and Business Change initiatives, helping shape the future of critical services that support millions of customers.

Working across a diverse portfolio of projects, you will collaborate with business stakeholders, technology teams, and delivery partners to understand business needs, define solutions, and support successful project delivery. This role offers excellent exposure to strategic transformation programmes as well as operational improvement initiatives.

• Elicit, analyse, and document business requirements across IT and business change projects
• Facilitate workshops and stakeholder engagement sessions
• Translate business needs into clear functional and non-functional requirements
• Support solution design and ensure alignment with business objectives
• Work closely with project managers, product owners, and technical teams throughout the delivery lifecycle
• Map and analyse business processes to identify opportunities for improvement
• Support change impact assessments and contribute to successful implementation and adoption
• Ensure documentation and governance standards are maintained

• Proven experience as a Business Analyst working on IT and Business Change initiatives
• Strong stakeholder management and communication skills
• Experience working within structured delivery environments (Agile, Waterfall, or hybrid)
• Skilled in requirements gathering, process mapping, and business analysis techniques
• Ability to manage multiple priorities in a fast-paced environment
• Experience with in Utilities, Energy, or regulated industries (desirable but not essential)

• Opportunity to join a growing and ambitious change function
• Exposure to high-profile transformation programmes
• Collaborative and supportive working environment
• Competitive salary and benefits package
• Flexible/hybrid working options

If you are a motivated Business Analyst looking to make a real impact within a forward-thinking Utilities organisation, we would love to hear from you.