Account Manager

Salary: £50,000 basic + performance bonus

Location: Stoke-on-Trent – Office-Based

Group pension plan | Life assurance | 23 days’ annual leave + bank holidays (rising to 28 days with service) | Early finish on Fridays | On-site parking | Employee Assistance Programme | Discretionary bonus scheme

We are seeking a commercially driven Account Manager with proven experience in an engineering or manufacturing environment to manage and grow a portfolio of strategic accounts valued at £3–5 million across aerospace, defence, industrial, scientific, medical, and renewable s sectors.

This is a hands‑on, customer‑facing role where you will own the full commercial relationship — from RFQ and pricing through to production and delivery — ensuring customer expectations are met in quality‑driven, regulated environments.

• Managing £3–5m of key customer accounts
• Leading RFQs, pricing, negotiations, and contract renewals
• Driving revenue growth, margin performance, and customer satisfaction
• Acting as the primary customer interface for commercial and operational matters
• Collaborating closely with engineering, quality, operations, and supply chain teams
• Office‑based role in Stoke‑on‑Trent

• Join a large, well‑established manufacturing facility with significant ongoing investment
• Be part of a stable workforce — many employees have over 30 years’ service
  , reflecting strong culture and retention
• Work in a business committed to long‑term growth and continuous improvement
• Opportunity to take real ownership of high‑value accounts and make a visible commercial impact
• Early finish on Fridays supporting work‑life balance

• Account management experience within engineering/manufacturing
• Experience managing multi‑million‑pound B2B accounts
• Strong commercial and negotiation skills
• Ability to manage long‑term, technically complex programmes
• Confident communicator able to influence cross‑functional teams
• Organised, proactive, and customer‑focused

If you’re an experienced manufacturing Account Manager ready to take ownership of high‑value accounts in regulated, high‑performance sectors, we’d like to hear from you.