Large Format Account Manager - Hertfordshire Average

Overview

We are looking for an experienced Account Manager with a passion for large format print and a talent for delivering exceptional customer service to join our client’s dynamic team.

The successful candidate will play a pivotal role in supplying outstanding print solutions to valued clients – displaying expertise in site surveys, production processes, and project management. The company has over 40 years of print experience and focuses on innovation.

• Manage client accounts, acting as their main point of contact throughout the project lifecycle.
• Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
• Work closely with the production and install teams to ensure client briefs are translated into high‑quality deliverables, meeting deadlines and budget constraints.
• Provide technical advice to clients, offering solutions tailored to their needs.
• Prepare accurate and detailed project quotes.
• Co‑ordinate installations, liaising with clients and installers to ensure seamless execution.
• Maintain up‑to‑date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
• Use CRM systems to track projects, client interactions, and sales pipelines.

• Minimum 2–3 years in a similar role within the large format print, signage, or graphics industry.
• Proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
• Strong understanding of large format printing processes, finishing techniques, and materials (e.g., ACM, Acrylic, Fabric, Foamex, and Vinyl).
• Exceptional multitasking and organisational skills to manage multiple projects and deadlines effectively.
• Proactive approach to troubleshooting challenges and delivering client‑focused solutions.
• Excellent verbal and written communication skills to build and maintain strong client relationships.
• Proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
• Proficiency using Management Information Systems and the Microsoft Office Suite.

• Detail‑oriented with a focus on delivering high‑quality work.
• Self‑motivated, adaptable, and able to work under pressure in a fast‑paced environment.
• Collaborative and team‑oriented mindset.

• Ongoing training and professional development opportunities.
• The chance to work on exciting projects with leading brands.
• A supportive and innovative team environment.