Senior Revenue Operations Manager

Recruiter | Retail Media, Performance & Growth Marketing | Building teams driving digital transformation Senior Revenue Operations Manager

Our client is one of the UK’s fastest-growing digital consumer brands, backed by a leading private equity firm and entering an exciting phase of scale. With a rapidly expanding commercial organisation and a newly defined revenue structure, they’re investing heavily in systems, automation and commercial excellence.

This is a rare opportunity to join a mission-led, PE-backed organisation at a pivotal moment - and play a central role in shaping how the commercial engine operates.

Join a high-performance commercial function where data, optimisation and automation directly influence revenue outcomes.

In this role, you will:

• Own revenue operations across a high-growth commercial organisation
• Drive commercial performance through insights, automation and smarter systems
• Partner directly with senior leadership in a flat, agile environment
• Play a leading role in a major CRM transformation programme
• Shape reporting, workflows, dashboards and commercial processes end-to-end
• Take on high-impact commercial initiatives with clear, measurable outcomes

This is a hands-on IC role for someone who’s commercially minded, technically capable and obsessed with operational improvement.

• Manage sales performance and reporting across key commercial metrics
• Build, refine and scale dashboards, scorecards and performance models
• Identify trends, opportunities and risks ahead of time
• Translate complex data into clear, actionable insights for senior stakeholders

• Lead the optimisation of internal workflows and reporting structures
• Work with developers and a systems integrator on a new CRM implementation
• Identify automation opportunities to streamline recurring processes
• Improve data cleanliness, consistency and visibility across the organisation

• Reduce friction across commercial teams through smarter tooling and processes
• Support go-to-market and trading initiatives with data-led insight
• Own ad hoc commercial projects that directly impact revenue
• Build assets, playbooks and frameworks that enable commercial teams to self-serve
• Partner with commercial, marketing and partnerships teams
• Work closely with senior leadership on commercial strategy
• Influence decision-making with structured communication and problem-solving

• Proven experience in Rev Ops, commercial operations or a similar function
• Strong commercial mindset with an instinct for identifying growth opportunities
• Deep knowledge of CRM systems (Hub Spot, Zoho, Salesforce or similar)
• Skilled in dashboards, reporting, Excel/Sheets and BI tooling
• Familiarity with SQL/Python a plus (but not essential)
• Proactive, analytical and capable of thinking creatively about complex problems
• Comfortable being hands-on in a fast-paced, continuously evolving environment
• Ability to communicate clearly, concisely and persuasively

• Join a fast-scaling digital brand with real momentum
• High autonomy, high visibility and meaningful ownership
• Play a defining role in building a modern, automated commercial function
• Hybrid working with flexibility
• Competitive compensation and benefits

For a confidential discussion about this opportunity, please contact:

Noel Lavery

Pivotal is an equal opportunities employer. We encourage applications from all backgrounds.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Software Development