Data-Driven Complaints Insight Analyst
Listed on 2026-11-01
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Business
Data Analyst, Business Analyst
OVO Energy is recruiting a Complaints Insight Analyst to dive into customer complaint data and build narratives around factors driving issues. You will help uncover root causes, assess journey friction, and ensure we put things right for customers.
The role requires strong analytical capability and a data-driven mindset. You will join the Customer Resolution Journey & Controls team, providing oversight across the end-to-end complaint handling journey, delivering insights, and supporting
As a Data-Driven Complaints Insight Analyst, you will play an important part at OVO in United Kingdom.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
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