Guest Experience Champion — Call Centre
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2025-12-30
Listing for:
Merlin Entertainments
Full Time
position Listed on 2025-12-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
A leading entertainment provider seeks a Guest Excellence Host in Stoke-on-Trent. The role involves delivering exceptional customer service over the phone, solving guest issues, and sharing knowledge about attractions and events. Candidates should possess strong communication skills, attention to detail, and a passion for guest satisfaction. This is a full-time, entry-level position with flexible hours, including weekends. Benefits include a Merlin Magic Pass, retail discounts, and ongoing training opportunities.
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