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Social Housing Customer Experience Advisor
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-02-22
Listing for:
Honeycomb Group
Full Time
position Listed on 2026-02-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A community-focused housing organization in Stoke-on-Trent seeks a Customer Advisor to provide excellent service and support to residents. You will be the first point of contact, managing customer interactions across various services, both online and in-person. The ideal candidate is empathetic, flexible, and capable of working under pressure to exceed expectations. Good ICT skills are essential for this role, where you'll also maintain accurate customer records.
This position requires a strong commitment to ensuring every resident has access to a happy home.
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