Head of Customer Engagement & Retention AI
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-06
Listing for:
ivee
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Location: Stoke-on-Trent
ivee is seeking a Head of Customer Engagement and Retention to design and optimize customer journeys from onboarding to advocacy. You will be in a pivotal role blending data and AI to enhance retention and growth.
The right candidate will have 6-10 years of experience in customer engagement and a proven ability to increase customer lifetime value. This position offers a chance to lead a dynamic team in a fast-scaling tech environment.
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