More jobs:
Donor Care Advisor; ME Department
Job in
Cheadle, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-09
Listing for:
human appeal
Full Time
position Listed on 2026-07-09
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Location: Cheadle
Position Overview
As Donor Care Advisor, the successful candidate will play an integral role in maintaining the relationship with Human Appeal's new and existing donors. Ensuring clear communication is provided when updating them on how their donation has been spent through explanation of Human Appeal's local and international projects and courteously endorsing their continued contribution.
Responsibilities- Receive feedback from donors
- Provide good customer service
- Increase donor donations
- Retain donors who may be thinking of moving to another charity
- Pass on calls to the appropriate departments for enquiries
Education:
5 GCSEs C or above. No experience required.
Skills:
MS Office Suite.
Languages:
Fluent English, other languages are a bonus.
Passionate and knowledgeable about the international development sector.
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