Service Administrator -Trent, England, United Kingdom

About us

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Contract Type: Permanent, full time

Hours: (42) Monday - Friday 8:00am - 5:00pm

Salary: £27,707 per annum

We are looking for a highly organised and dynamic individual to join our team as a Service Administrator at Stoke BMW. This is an excellent opportunity to progress your career whilst also reaping the benefits of working for a leading brand. Our Service Administrators support the day to day running of our service department, by providing high quality administrative support to our Service Advisors in our busy BMW division.

They are knowledgeable and capable of working at pace whilst providing a first-class service.

• Supporting service advisors
• Assist customers at the drive‑thru entrance
• Prep job cards for incoming customers
• Making pre‑calls to customers
• Creating bookings for customers

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.