Pickup Service Delivery Agent & Customer Care
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-13
Listing for:
DPD UK
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
DPD UK is seeking a reliable Pickup Service Delivery Agent in Stoke-on-Trent to ensure right-first-time resolutions for customers. You will handle inquiries, resolve issues, and support a network of pickup shops and depots with outbound and inbound calls.
The role requires proven administrative and customer service experience, plus strong communication, problem-solving, and the ability to stay calm under pressure. A proactive, flexible mindset and a commitment to excellent service are essential.
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