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Distribution Support & Retention Specialist
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-18
Listing for:
Onefamily
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Onefamily is seeking a Distribution Support Representative to join our Distribution Operations team. You will be the go-to expert for intermediary partners, protecting customer relationships and supporting long-term growth.
You will own retention cases from start to finish, help customers considering cancellation, and ensure fair, compliant outcomes. You will back distribution partners with tools and insights to represent our products effectively.
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