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Resident Success Coordinator — Social Housing
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-19
Listing for:
Mears
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Mears in Ilford is seeking a Customer Success Co-ordinator to deliver outstanding customer service across the repair lifecycle for our social housing contract with the London Borough Council. You will be the friendly, front-facing representative, coordinating communications between residents, operations teams and clients.
The role requires strong communication, empathy and the ability to handle complex situations while helping deliver social value initiatives and maintain high satisfaction
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