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Part-Time Railway Customer Care Assistant
Job in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listed on 2026-07-20
Listing for:
Great Western Railway (Gwr)
Part Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: Stoke-on-Trent
Great Western Railway currently advertises a part-time Customer Care Assistant role based at Reading, Berkshire, with about 17.5 hours weekly. You’ll support passengers, work with station staff, and provide proactive assistance, including for vulnerable customers, while managing workload and delivering a high standard of service.
The role involves manual handling, guiding passengers, and stationed visibility in all weather.
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